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A New Twist on Mobile Search: Human Guides

The Internet search service ChaCha always seemed like a bit of a throwback. In a Web populated by search services powered by sophisticated algorithms that provide instant answers, ChaCha relied on paid human “guides” to help you find things. Not surprisingly, it never took off. “At the desktop, I am positively sure we didn’t differentiate significantly from Google or Yahoo and so we haven’t got much usage,” Scott Jones, the founder and chief executive of ChaCha told me last week. But Mr. Jones hasn’t given up... lire la suite

Lien du post: http://bits.blogs.nytimes.com/2008/01/03/a-new-twist-on-mobile-search-human-guides/

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